Frequently Asked Questions

What Payment Methods Do You Accept?
We accept all major credit cards through PayPal, bank transfer and money orders to make payments a breeze.

Do You Combine Postage?
Yes we do combine postage and if you’re purchasing multiple items please send us an email so we may arrange this for you to keep the costs down as little as possible.

When Will My Item Be Posted?
We ensure all items are posted within 24 hours (usually sooner) of your payment clearing so you get your new item sooner.

How Long Will Delivery Take?
The delivery times will vary depending on your location but usually arrive within 3-5 days in most cases express post is available if you’re needing your item more quickly.

Do You Offer Returns?

We accept returns up to 60 days from the date of purchase. In the unlikely event that you aren’t 100% happy with your purchase for whatever reason please send it back to us unused and with its original packaging and we will promptly refund you the purchase price.

If you have a warranty concern please contact us so we can promptly arrange the return shipping and send you out a new item at our expense.

My Question Isn’t Shown How Do I Contact You?
Please contact us if you have any other questions as we’d love to help by clicking on the “Contact Us” tab in our banner and we’ll answer all questions as quickly as possible.

Thanks for stopping by and we look forward to seeing you again soon.

Alpha Operations

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